Swainson & Cowins coal deliveries run on a fortnightly schedule within the CA postcode Eden Valley area - For areas beyond the Eden Valley, please telephone the office on 01768 862455 to discuss delivery options before placing your order.
New Customers will receive information on their confirmed delivery day 1-3 working days after the first order has been made. Please ensure you give us any relevant delivery instructions in the “Add Note To Your Order” section at the bottom of the checkout (i.e location to leave fuel order).
Once you are aware of your usual delivery date, please ensure you place orders before 2pm the day before your expected delivery to avoid disappointment. Unfortunately, orders placed after 2pm may be processed to the next delivery date two weeks after - alternatively, please telephone the office as we may be able to arrange an earlier delivery.
We will endeavour to deliver goods within the times stated however this can vary occasionally due to events outside our control (i.e weather). Should there be any delays to your order we will contact you in good time to make you aware.