FAQ's

Which fuel is right for me?

We offer a wide range of fuels suitable for Open Fires, Stoves & Cookers, call in to our shop on Myers Lane and our staff can show you our range and advise you on the best fuel for your home.

What area do you cover?

We cover all over the Eden area, mainly in the CA postcode area, usually on a fortnightly basis including:

Penrith, Appleby, Tebay, Stainmore, Armathwaite, Shap, Threlkeld, Glenridding, Newby, Warcop and many more! If your home is not in the Eden area, please call our office to discuss as we may still be able to arrange a delivery for you.

Please do not place an order online if you are outside the Eden area, instead, telephone the office on 01768 862455. Thank you.

Is there an extra charge for delivery?

No, we offer free delivery on all orders

Do you do weekend deliveries?

No, our delivery service runs between Monday and Friday. You will be contacted about your delivery date 1-3 working days after placing your order.

Should I use smokeless fuel?

We are not in a smokeless area but many people choose to burn smokeless fuels like Home Fire Ovals as they are certified smokeless which means a much cleaner burn.

Are there any discounts for ordering larger amounts?

Yes, if you pre pay for your order you are entitled to a discount of 50p per bag, up to 20 bags. For orders of 20 bags or more, the discount if pre paid is 80p per bag. The discounts increase during the Summer months so why not stock up for winter at a reduced rate? Call the office for more information.

Do you only sell coal?

No, we sell all types of fuel including coal, ovoids, peat, wood and biomass pellets. We also have a huge range of parts and accessories for open fires and stoves, paraffin, firelighters, disposable BBQ's, charcoal, kindling and also new stoves. If you need a certain part e.g. a grate, please bring as much information as possible or broken grates so that we can match it for you. Important information like size (most grates are either 16" or 18" wide) or photos will help.