Cookie Policy

What are cookies? Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet.

Why are cookies essential to Swainson and Cowins website? This website, along with many others, uses cookies. Cookies let users navigate around sites and (where appropriate) let us tailor the content to fit the needs of our site's visitors. Without cookies enabled we can't guarantee that the website and your experience of it are as we intended it to be.

None of the cookies we use collect your personal information and they can’t be used to identify you.

Types of cookies The length of time a cookie stays on your device depends on its type. We use two types of cookies on our websites.

Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our websites remember what you chose on the previous page, avoiding the need to re-enter information. 

Persistent cookies stay on your device after you’ve visited our website. For example, if you tick the 'Remember my ID' box when you log onto Online Banking a persistent cookie will be used so that the site remembers your choice the next time you use it. Persistent cookies help us identify you as a unique visitor but don’t contain information that could be used to identify you to another person.

You can find below more information about each individual cookie and how to recognise them:

  • Persistent store.p Contains cookies that are used to store anonymous identifiers. They enable the optimisation platform to remember a visitor and to serve them with the appropriate content while ensuring a fast load of the web page. is indexed; this means when is full, a new cookie is created to contain the information that couldn’t be stored in the initial cookie.  
  • Session tst This cookie is used by the platform as a test to see whether or not browser settings allow cookies to be set on the end-user machine.   
  • store.s This cookie contains information about the Maxymiser tools that are enabled, for example, QA Tool. is indexed; this means when is full, a new cookie is created to contain the information that couldn’t be stored in the initial cookie.  
  • Custom  mm_[description]Sometimes we need to create a custom cookie to deliver particular functionality on the website. When we do this we prefix them with mm_ , so you know it’s us.

 At Swainson and Cowins we use cookies in the following ways:

  • In our online order forms. Without cookies enabled you won't be able to shop for our products

 We also use web analytics services from other companies to track how visitors reach our site and the path they take through it. These companies use cookies to help us improve our service to you.

How do we use Cookies?

We use Google Analytics to count the number of visitors to the site and tell us things like which pages are most popular, how long visitors spend on a page and the average number of pages viewed.  This works through cookies, but they don’t tell us who you are or send us any personal information about you. Find out more about how these cookies are used on the Google privacy site  

How to Manage Cookies

You can delete cookies stored on your computer or change your privacy settings at any time through your browser settings.  Visit, this provides comprehensive information on cookies on a wide variety of browsers.

If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function within your browser should tell you how.

To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.

Cookies in emails  As well as the cookies we use on our websites, we use cookies and similar technologies in some emails. These help us to understand whether you’ve opened an email and how you’ve interacted with it. If you have enabled images, cookies may be set on your computer or device. Cookies will also be set if you click on any link within the email. The types of cookies we use are:

Link tracking: our emails contain a number of hyperlinks, each of which has a unique tag. When you click on one of these links the mailing company logs the click so that we can understand who has clicked through from an email to our website. We use this information to tailor future messages to you.

What happens if I don’t allow website to send me cookies?

This website will still work and you will be able to get the information you need from it.  It means we won’t be able to monitor how you use our site and help us make it as useful as possible.

If you don't want to accept cookies from our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict or reject cookies. These settings will apply to all cookies on websites and emails.

In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you've added an email address to your address book or safe senders list). Please check your email browser or device instructions for more information on this.

For more information on Swainson and Cowins privacy policy, visit